Q :

There is no response or feeling after I turning on the device. Why?

A :

It may not seem to work because it was on a low setting. You can gradually turn it up to mid or high level until a sensation can be felt in your hand.

Q :

Why the device has a sense of electric current?

A :

The main function of the device is delivering electrical pulses to stimulate the body’s natural relaxation processes. Hence it is normal when you feel the current in your hand.

Q :

Why does the device become heated after operation?

A :

It is because it contains a built-in heated device which is a functioning part of its operation, which improves comfort further and prevents condensation.

Q :

How does the device work?

A :

The device delivers mild electrical currents to the brain, which promotes relaxation. Said electrical currents are called alpha brain waves, which can significantly boost your sleep quality by reducing your time taken to fall asleep and increasing the duration of deep sleep.

Q :

Does the device suitable for children?

A :

The device is intended for users that are above the age of 16.

Q :

The device contains another feature called excitement mode, how does it work?

A :

It operates at a high- level setting which stimulates neurotransmitters in the cerebral cortex, for which it can help regulate emotions and create feelings of energy and excitement. The left side of the brain is responsible for the body’s logical thinking, daily activities and writing skills. It is recommended to be held in the right hand which is controlled by the left brain, therefore boosting qualities of it.

Q :

What type of chips does the device contain?

A :

Yes. It contains chips as below:
a) The timing and control chips automatically shut off after a default time, adjusting the mode and intensity of the electric current.
b) The microcurrent stimulation chip controls the delivery of microcurrent pulses to stimulate the brain, which can help calm the nervous system and promote sleep quality.
c) The heating chip heats and warms up the device, which further improves comfort and prevents condensation

Q :

Is the device safe for use?

A :

Microcurrent therapy has been demonstrated to be efficient and safe under real-world conditions for the treatment. VRest Sleep Aid Device is generally safe for most healthy users above 16. We recommend users to always start at a low setting, before gradually increasing it to a comfortable level. Use the device for no more than 20 minutes per session, and avoid placing electrodes on or near the neck or eyes. Please consult the doctor if you have a medical
condition as below:
- Acute diseases
- Malignant tumors
- Infectious diseases
- Pregnant Woman
- Heart disease
- High fever
- Abnormal blood pressure

Q :

How to replace the button battery when the red light is blinking?

A :

Use a screwdriver or other tools to insert the hole of the device bottom, to pry open the bottom shell.